11 Sep 2010
Support Center
»
Knowledgebase
»
How do I setup general and premium destination under one prefix for one of my clients?
How do I setup general and premium destination under one prefix for one of my clients?
Solution
This task can be easily performed, and has two solutions:
1) Create two clients in BillBery - one per destination quality. These two clients will, in fact, resemble one physical customer or provider, so you can name them like this: "Client A - General" and "Client A - Premium". Of course, you will have to specify techprefixes for each client which are corresponding to your switch settings.
Benefits of this method:
you can use correct tech prefixes;
your rates can be imported and are displayed as usual.
Drawbacks:
this client's invoices and statistics are separate for each destination quality (premium "part" of this client has its own invoices and statistics).
2) Import a new set of codes into client's rate table which resemble the premium quality. For example, if you use a premium destination "380" with "111#" techprefix, you will have to add "111#380" code in addition to "380" to rate table. These new codes will have appropriate (different prices) and will also bill correctly.
Benefits of this method:
whole statistics and invoices for your client;
no need to create additional clients.
Drawbacks:
additional code list creation/import.
Article Details
Article ID:
17
Created On:
29 Aug 2008 10:31 AM
This answer was helpful
This answer was not helpful
User Comments
Add a Comment
Sharing is good. If you have a comment about this entry, please feel free to share. The comments might be reviewed by our staff, and may require approval before being posted. Questions posted will not be answered. Please submit a Ticket for support requests.
Image Verification Required
Please enter the characters that appear to the right in the space provided. This is just to verify that you are a human.
Fullname:
Email: (Optional)
Comments:
Back
Login
[Lost Password]
Email:
Password:
Remember Me:
Search
-- Entire Support Site --
Knowledgebase
Downloads
Article Options
Add Comment
Print Article
PDF Version
Email Article
Add to Favorites
Home
|
Register
|
Submit a Ticket
|
Knowledgebase
|
Downloads
Language:
English (U.S.)
Help Desk Software
Help Desk Software By Kayako SupportSuite v3.60.04